Services & contact
WDB Abwicklungs AG Serviceteam
The WDB Abwicklungs AG Serviceteam is available Monday to Friday 8:00 - 18:00.
Business customers
Telephone Business customers: +49 (0) 30 / 300 110 700*
Fax Business customers: +49 (0) 30 / 300 110 750
e-mail: service@wirecardbank.com
Private customers
Telephone Private customers: +49 (0) 30 / 300 110 600*
Fax Private customers: +49 (0) 30 / 300 110 650
e-mail: service@wirecardbank.com
girocard/Maestro card:
(Germany) Report lost or stolen cards: 116 116**
(International) Report lost or stolen cards: 00800 / 9473 22 70***
Fees
* You will be charged by your telephone company for a call in the German landline.
** The emergency line 116 116 is free of charge in the German landline.
*** Free of charge international emergency number.